Mozy released a new version [v0.4.1.4 (19867M)] of the Mac OS X client, so I was eager to try it immediately hoping that it will resolve my problem. Unfortunately, the problem with the “Scanning Backup Sets…” is still there. Of course I immediately reported the problem to Mozy, and they replied that Mozy is a Beta software and they are making improvements constantly, and then asked me to send them my Mozy.log file.
[Update: May 5, 2007]
Mozy technical support replied with the following:
What happens if you let the configuration dialog just run for a while? It should be doing something and it may just take a few minutes.
They appear to be just shooting in the dark. Very typical of my Windows platform software developers. I replied to them saying that the “Scanning Backup Sets…” had ran for at least 5 minutes.
Please see my original article “Problem with Mozy” for background.