Pre-paid Stored-value SIM in Hong Kong

People overseas have asked if I can recommend a stored-value SIM package for them during their stay in Hong Kong, so instead of repeating my answer over an over I’ve decided to create a post.

Before reading this post one needs to understand one thing about the mobile market in Hong Kong. It is very competitive and the rates and packages change frequently; around every six months. So aside from the following recommendations you should also verify my information when you arrive in Hong Kong.

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Treasures In Its Own Backyard

World Carfree Day LogoToday is World Carfree Day and there were various government officials participating by taking MTR (Hong Kong’s subway system) to work and to meetings.

Yesterday the Hong Kong government announced its deal with Mitsubishi to purchase 10 Mitsubishi iMiEV electric vehicles, which it was testing since May 2009.

These 10 electric vehicles will be deployed progressively through out different government departments through to May 2010. They will be testing the performance of these vehicles in day-to-day activities of the respective department. All this is Hong Kong government’s push to adopt electric vehicle use in Hong Kong, to combat air pollution caused by combustion engine vehicles.

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PCCW Netvigator Broadband Interruption Compensations

Netvigator LogoStarted about 14:00 yesterday (August 17, 2009) Hong Kong time access to majority of the Internet web services hosted outside of Asia was unreachable.

This first happened at my home with Netvigator Home Broadband service. I Tweeted about this hoping to get confirmation from others in Hong Kong. I also left to tried to see if the problem is localized to my building or district (Wanchai). I visited a Starbucks in Causeway Bay. After logging into PCCW WiFi connection at Starbucks I confirmed that most Internet web services were unreachable.

A friend then came and logged into the PCCW WiFi University service and was able to connect to each of the web services I was not able to. So I proceeded to try using Smartone-Vodafone to reach these Internet web services. I was too successful in accessing these Internet web services via Smartone-Vodafone’s HSDPA network.

This morning China Unicom released an explanation, as reported by Shanghai Daily, the reasons for yesterday’s Internet interruptions for its customers. PCCW’s Netvigator service released a short news item in their Customer Service section of their web site, placing blame on “severe weather conditions” that caused “multiple submarine cable faults” claiming that “Some customers may experience traffic congestions” with”international traffic”. I have encountered Error 500 for services I tried to access, but in Netvigator’s “news item”, it claims that their “systems are in normal operation and are working closely with partners to divert traffic”.

I cannot see how they can claim their “systems are in normal operation”, when I had paid for and expects the delivery of broadband Internet service at 8Mbps. So I called Netvigator’s Technical Support line, 1000, and filed a complaint and asked for details of compensation to customer for the interruption.

According to Netvigator service policy, if any interruptions is longer than 24 hours their customer is justified for compensation. The Technical Support representative tells me that I should call back after the service is back to “normal”, since they have no idea how long the interruptions will last.

I asked the Technical Support representative if all Netvigator customers will be compensated after the service returns to normal, and he gave me a convoluted answer that basically say that not all Netvigator customers will experience the problem. So I ask for my official complaint to be logged.

I suggest everyone who are effected by the PCCW’s Netvigator Broadband Home service interruption to call Netvigator and demand compensation and to ask for your complaint to be logged.

Barcamp Hong Kong 2009

Barcamp Hong Kong 2009 is now accepting registration.

Please add the hashtag #barcamphk for any conversations relating to the event on Twitter or other social networks. The tag “barcamphk” should be added to any photos relating to BarcampHK on Flickr, and they can be added to the Flickr group BarcampHK

Is Smartone-Vodafone’s IOM Value Pack Right for iPhone?

Smartone-Vodafone logoOver a month ago I decided to switch to the Smartone-Vodafone “IOM Value Pack“. You can read why I make this move in my previous post, New Tariff Plan from Smartone-Vodafone for iPhone.

I had shared my experience here on my blog with my experience of using the iPhone in Hong Kong since June 2007. You can follow all of these posts by using the iPhone category.

Today is the last day of my bill cycle at Smartone-Vodafone, so I am now able to report if this “IOM Value Pack” is suitable for iPhone users in Hong Kong.

First I will provide some statistics on my iPhone voice and data usage in the past 30 days.

Internet Browsing as they called it = 27.378MB
Data Usage = 4.373MB
RSS Usage = 13.579MB
POP Usage = 0.340MB

As the IOM Value Pack at HKD136/month includes 600MB/month (20MB/day) Internet Browsing, I am within the limit. The Data Usage, which is most likely the result of IMAP email and other application usage. The POP usage is from one of my email account that I grab mail from, and the RSS reader, these all total 18.292MB, Since the IOM Value Pack charges HKD15/15MB, the extra usage resulted in an additional charge of HKD30.00, giving me a final total of:

HKD30.00 (extra data usage)
HKD12.00 (MTR fees)

Total = HKD178.00

This is still cheaper than what I was paying prior to switching to the IOM Value Pack.

HK Jockey Club Assisting the Arts

Today the Hong Kong Jockey Club (HKJC) announced the allocation of HKD7.5 million towards the Jockey Club Performing Arts Venue Subsidy Scheme. This scheme will offer rent-free venues to local art groups and individuals. This will enable local art groups a venue for them to hold performance or art installations. At the moment this scheme is only for the Blackbox Theatre venue, which is the theatre in the newly opened Jockey Club Creative Arts Centre (JCCA) in Shek Kip Mei. Where HKJC’s funding enabled the conversion of a vacated industrial building into a art center.

This is a move in the right direction for Hong Kong, as arts and culture is not that prevalent in Hong Kong. There are talks and much discussions about the West Kowloon and Kai Tak projects relating to arts and culture, but both of these projects are years away. Whether these projects will turn out as the government had intended, we will need to wait and see. In the past projects similar in intent had failed drastically, case in point is Cyberport.

I believe more of the Hong Kong arts and culture venues should similar charity programs for local budding artists and performers.

When Will They Learn?


This afternoon I was on a local bus; First Bus #115 license plate JV7020, going East bound from Central to Kowloon City.

The outside temperature was a cool 18C, but the driver still had the air conditioner basting. The temperature in the cabin must be at least 16C.

We continue to talk about saving the environment by reducing energy consumptions and the CFC (Chlorofluorocarbons) emissions from air conditioners, but the joe-public just don’t seem to care.

In Hong Kong they even made an official recommendation for all public transportations to maintain an in cabin temperature of 23.5C. At first when the government made this recommendation, all the public transport companies were advertising the fact that they were complying with the recommendations. Now after only a few months they have reverted back to their old habits.

It this a problem of education? Its this an issue of selfishness? Or is it a social awareness issue? May be it is all of the above. I do not have a solution but for the sake of our future; on this planet, I hope people will be more aware.

Finally no GST in HK

At least for the time being.

I guess my efforts to stop the Hong Kong government’s decision to impose a GST in Hong Kong had not been in vain.

The Hong Kong government announced today that they will, for the time being, put off the discussion of whether to impose a GST in Hong Kong.

Spirit of Hong Kong


G.O.D., a local Hong Kong brand and home & living retail store, always have one of the more imaginative window display in their anchor store in Causeway Bay district in Hong Kong.

This time it is a “red-white-blue” (literal translation) bag, which is a very popular inexpensive bag/container used by traditional Chinese and locals when they need to move a large quantities of stuff from point A to point B.

Some times you can still see these “red-white-blue” bags used as luggage containers, by mainland Chinese and some rural residences of Hong Kong during their trips overseas.

G.O.D. has always sold themselves as the “Hong Kong Brand” with very unique Hong Kong flavour designs. This latest windows display further supports their ability to capture the spirit of Hong Kong in their efforts to deliver this to the world.