Category: iphone

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A Reader’s 3 HK Troubles

Several months ago a reader (Kit) told me about his ordeal with 3 HK; one of the 7 mobile carriers in Hong Kong.

From my non-scientific analysis, 3 HK is disliked by many of its subscribers, many of them are friends of mine. Some of them even created Facebook groups, 聲討 3HK iphone 服務奇差 !!!, 3HK PCCW 李氏大財團屈錢噤住黎搶申訴專區, and I love iPhone but I hate 3HK !! to share their dislikes for the company and its service.

Now let me share with you Kit’s experience with 3 HK. It started off with his purchase of the iPhone 3G in July 2008. He bought the subsidized iPhone 3G from 3 HK by subscribing to their most expensive tariff plan at HKD498/month, with a 24 months contract. This gave him a “free” ($0 payment up front) iPhone 3G.

Continue reading “A Reader’s 3 HK Troubles”

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A Reader’s 3 HK Troubles

Several months ago a reader (Kit) told me about his ordeal with 3 HK; one of the 7 mobile carriers in Hong Kong.
From my non-scientific analysis, 3 HK is disliked by many of its subscribers, many of them are friends of mine. Some of them even created Facebook groups, 聲討 3HK iphone 服務奇差 !!!, 3HK PCCW 李氏大財團屈錢噤住黎搶申訴專區, and I love iPhone but I hate 3HK !! to share their dislikes for the company and its service.

Now let me share with you Kit’s experience with 3 HK. It started off with his purchase of the iPhone 3G in July 2008. He bought the subsidized iPhone 3G from 3 HK by subscribing to their most expensive tariff plan at HKD498/month, with a 24 months contract. This gave him a “free” ($0 payment up front) iPhone 3G.

Continue reading “A Reader’s 3 HK Troubles”

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What You Need to Know About iPhone 4 in Hong Kong

Before I begin I want to review what happened last night (HK time).

Apple’s CEO, Steve Jobs held a press conference about the iPhone 4 antenna issue at Cupertino, California.

He claims that the iPhone 4 antenna issue is common to all modern day mobile phones and showed videos of the fact.

Having said that Apple will give out free cases to all iPhone 4 owners. For any users who had purchased Apple Bumpers Apple will refund these users. But Apple is not able to make enough Bumpers so they will source other cases, and make all these cases available for iPhone 4 customers to apply for on Apple.com starting next week. Apple will evaluate the situation on September 30th and assess if this program needs to be extended.

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Micro-SIM Availability in Hong Kong

Recently you may have just purchased one of Apple’s latest gadgets, the iPad WiFi+3G, from the 9 countries officially selling them, or plans to get one of the iPhone 4 from either Canada, France and UK. This is because all iPad WiFi+3G (except the ones sold in Japan) and iPhone 4 sold in Canada, France, UK and Hong Kong are SIM-unlocked. Meaning they will not be locked to a particular GSM carrier, therefore users can choose to put GSM SIM cards from any carriers into these devices and they will work.

That’s true with a small exception, these GSM SIM must be the micro-SIM format rather than the more commonly used “mini-SIM” among GSM carriers around the world.

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Smartone-Vodafone Failed AGAIN!

A few hours ago Smartone-Vodafone’s (SMV) IOM Toolbar (the thick red bar at the top and bottom of browser window) returned to the Safari browser on the iPhone.

I called SMV Customer Service and they say the issue has to do with a system upgrade which failed to honor the flag, “Disable IOM Toolbar”.

This has to be the third time such issue occurred. I don’t think any iPhone users will ever want the SMV IOM Toolbar occupying the valuable Safari browser space. So the correct way to disable the IOM Toolbar is to check the browser’s User Agent rather than some flag in a customer’s profile.

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